TY - GEN AU - Quinn,Senator Feargal TI - Crowning the customer: how to become customer-driven SN - 0862789524 PY - 2005/// CY - O'Brien Press Ltd (2005), Edition PB - 3rd, Paperback, 160 pages N2 - Crowning the customer: how to become customer-driven - Copy B by Senator Feargal Quinn (2005) ER -